Our Policies

Quality Policy:

The objective of Brompton Cross Construction is to deliver comprehensive construction solutions that turn our clients’ dreams into reality, to constantly develop and delight our people and faithfully payback to our community where we work and live.

To achieve this objective, Brompton Cross Construction will maintain an effective and efficient Quality Management System based upon the requirements of ISO 9001:2015.

In particular, the CEO will:

  • Set measurable objectives that will help achieve customer requirements, including:
    • Providing a high level of customer service
    • Expanding and enhancing our communication channels
  • Monitor and measure the effectiveness of our business processes and objectives through management reviews and the internal audit process;
  • Proactively seek feedback from customers on how well our services meet their requirements and set objectives for continual improvement;
  • Analyse the causes of any complaint or problem, and take appropriate action to prevent recurrence;
  • Select and work closely with suppliers who enable us to create and deliver a reliable performance;
  • Recruit employees who are customer-focused and support them with appropriate training and systems to ensure their competence always meets our requirements;
  • Provide a work environment that promotes the wellbeing of its employees and encourages positive teamwork;
  • Encourage all employees to identify problems and make suggestions to improve all aspects of our services and business processes;
  • Ensure that all employees are aware of the Quality Policy and are committed to the effective implementation of the Quality Management System;
  • Ensure that Brompton Cross Construction complies with all necessary regulatory and legal requirements.

The continual improvement of our Quality Management System is fundamental to the success of our business and must be supported by all employees as an integral part of their daily work.

Created May 2018
Reviewed September 2022


Environmental Policy:

Brompton Cross Construction recognises that its business activities interact with the environment in a variety of ways.  These activities have a significant impact in the key areas of:

  • raw material use
  • energy use
  • generation of waste materials

We believe we have a responsibility to help protect the environment wherever we have an opportunity to do so, to be a responsible neighbour, and to provide a comfortable environment for our employees to work in.

As such, the CEO is committed to:

  • Continual improvement in the environmental impact of our business activities;
  • Improving the environmental benefits provided by our services;
  • Preventing pollution;
  • Complying with all relevant legal, customer, and other third-party requirements;
  • Setting measurable environmental objectives that help minimise environmental impact;
  • Adopting best practices applicable to our activities wherever practicable.

Brompton Cross Construction will achieve these commitments by:

  • Implementing and maintaining an Environmental Management System that is independently certified as compliant with ISO 14001:2015;
  • Employing processes that identify the aspects of our business that have an environmental impact and quantifying the significance of each aspect;
  • Maintaining an environmental performance improvement programme to enable our objectives to be achieved;
  • Ensuring that our employees, suppliers and customers are aware of their role in supporting our commitments and environmental objectives;
  • Training our employees in good environmental protection practices and encouraging employee involvement in environmental improvement initiatives;
  • Continually monitoring the environmental impact of our business activities.

The implementation of this policy is fundamental to the success of our business and must be supported by all employees as an integral part of their daily work.

This policy is publicly available to interested external parties upon request.

Created May 2018
Reviewed September 2022
Health and Safety Policy:

Under the provision of the Health and Safety at Work Act 1974, both we the employer and our employees understand our obligations, so far as is reasonably practical, to fulfil the statutory duties that are required of us.

We, the employer’s duties:

  • To ensure that the requirements of the Health and Safety at Work Act, the Management of Health and Safety at Work (Amendment) Regulations and any further applicable Regulations relevant to our operations and activities (as outlined within the reference section of this policy document) are fully complied within the context of the company’s business and operational activities
  • To provide sufficient resources (both in terms of plant, equipment, personnel and finances) to support the continuing effectiveness of our occupational health, safety and welfare management system
  • To provide sufficient information, instruction, training and supervision to ensure the competence and continuing health, safety and welfare of all staff and any other interested parties
  • To ensure that our health and safety policy document is reviewed at regular intervals, including carrying out any updates as and when necessary, and ensuring that any updates are communicated to all members of staff and any further interested parties by the most effective means available
  • To establish effective lines of communication throughout the company and beyond
  • To ensure the effective welfare of all members of staff and all further affected parties
  • To ensure arrangements are in place for the safe use, handling storage and transportation of all hazardous components, materials and substances, including making available material safety data sheets
  • To ensure arrangements are in place for the safe use and maintenance of all plant, machinery and equipment that is used by our employees, contractors and where applicable, any further parties who may be in a position to come into contact with any or all of the above equipment
  • To ensure our working environments support a safe place of work and, where any working environments are within hazardous areas or include the need to use hazardous products or substances, that suitable control measures are in place to maintain the health and welfare of all affected persons and minimize the risk of harm, injury or ill- health
  • To provide the means for continued consultation with all members of staff on any occupational health, safety and welfare related matters
  • Consider the nature and scale of our occupational health and safety risks
  • The ongoing prevention of injury and ill health
  • Maintain effective internal and external communications, setting performance objectives and performance improvement
  • Comply with our legal duties
  • Our employees’ duties:
  • To ensure that, so far as is reasonably practical, all members of staff ensure their own safety and the health, safety and welfare of those around them including subcontractors, visitors and the general public
  • To fully cooperate with the company directors to support their legal duty in meeting the company’s commitment towards continued health, safety and welfare control throughout the organisation
  • To ensure that once issued, all personal protective equipment is suitably maintained, is worn correctly and is not subject to abuse or misuse
  • To ensure that when in use, all plant and equipment is used correctly and is not subject to abuse or misuse
Created May 2018
Reviewed September 2022
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